When the iCS SIP port is changed deskstations are not flagged as out of sync, but they need to be resynced or restarted before they will register using the new port. (F0032094)
LDAP sync issue when Active Directory user was missing the 'givenName' property used for an iCMS mapping. (F0032331)
When users are moved from one organizational unit to another in Active Directory this change is not reflected in the LDAP integration of the Corporate Directory. (F0032371)
The Users.xml and UserVoiceServiceMap.xml (and possibly others) that are generated for iCS PBXs contain user templates, but they shouldn't! (F0035936)
When freeseating from an iCS intercom to an SB534 Intercom the iD712 in iCMS is marked as Out-of-Sync Reset Required. (F0035956)
iManager does not set the iD808 out-of-sync when changing the iD801 ethernet port from enabled to disabled. (F0037095)
iCMS Comms service does not clean up Lost comms actions. (F0037365)
When logging in to the CTI application the GUI returns an unhelpful error if the password is wrong. (F0037422)
Trying to swap to/from a private address and a public address for an iCMS Communications Server may cause an internal server error in iManager. (F0037839)
iG330 upgrader file sample filename in iManager is showing the old .sh file extension, but from iG330 v2.740 it is now a .aes file extension. (F0038035)
iCMS device reports include "To Be Deleted" devices, which are not visible through iManager, and shouldn't be included in the report. (F0038160)
An extra unnecessary profile update can be generated for the iDUCX when a user signs in to ARIA Touch. (F0038237)
Ungraceful shutdown of iCMS services when they startup and are connected to an incompatible database. (F0038266)
"Trial licence" warning in header of iManager is not immediately hidden when applying a product key. (F0038827)
Next Page and Previous Page keys on Turret Key Layout do not work correctly during a Key Move operation when a key page policy is assigned to a page greater than 1. (F0038853)
iTurret key can be deleted if an error occurs while trying to change the key to a different type. (F0038859)
An extra unnecessary profile update can be generated for the device when a user is seated from iManager. (F0038869)
The Bulk Create SIP Trunks dialog incorrectly uses SIP trunks on the destination PBX to calculate priorities for the SIP trunks it creates on the selected PBX. (F0038944)
On Users > Tile Layout page, attempting to move a tile while viewing a virtual page will redirect to page 1. (F0038966)
iD924 devices are not included in the iCMS device licence count, but the licensing check blocks creating a new iD924 device if the available licence count is zero. (F0039050)
Internal server error due to tile validation when trying to create a user from a user template or applying a template to a user. (F0039065)
Previous Device Recording Policy in User Recording Information report may not display correct policy after unseating an iD924. (SB-2237)
iD924 and iDUCX are missing from description of NTP Servers in Device Defaults page of iManager help. (SB-3787)
Internal server error selecting an invalid SIP Trunk to a Secondary PBX. (SB-3811)
Removing redundancy from a primary iG330 in iManager does not send a profile update to the backup iG330. (F0038855 / SB-3509)
Adding redundancy to a primary iG330 in iManager does not send a profile update to the backup iG330. (F0038864 / SB-3510)
DHCP IP address change for one iG330 in a redundancy pair does not send a profile update to the other iG330. (F0038889 / SB-3511)
Can create more than the maximum 608 paged keys for a user. (SB-2848)
Incorrect XML outbound request sent when you delete a recording policy and allow the default to be assigned in its place (SB-3101)
Prevent iCMS from incorrectly sending SNMP configuration to iCB servers (which do not support SNMP). (SB-3113)
Internal server error when deleting or clearing a key page with 'clear existing policy keys, but not alias keys' option if the key does not have an alias and is assigned to a speaker channel. (SB-3248)
Misleading error message when trying to use non-alphanumeric characters for SNMPv3 authentication password. (SB-3469)
Changing the tile type in iManager may occasionally send out the two Comms requests in the wrong order.(SB-3473)
Incorrect label on delete dialogue of a RTP connection via the PBX's. (SB-3602)
When deleting a Corporate Directory, the displayed message has been corrected to show a space between the words "CorporateDirectory". (SB-3658)
Incorrect wording in iManager help for description of 'Email Notification Enabled' settings. (SB-3713)
Appearance drop-down list not repopulated when creating a new Speaker Channel on the Tile Layout page. (SB-3728)
iCB status updates causing automated LDAP Sync to fail. (SB-3749)
Additional Info #1 and #2 fields added to the Deskstations and Gateways help files. (SB-3766)
Ensure that Additional Info #1 and #2 fields are saved for iDUCX devices. (SB-3774)
iManager Portal times out when changing the values of iCMS Connection policies. (SB-3810)
Using JavaScript code as the Search phrase (e.g. <script>alert('Test');</script>) within the online help causes a second iManager to be displayed within the online help panel. (F0038365 / SB-3030)
iSeries Devices and Hardware Summary reports do not show the seated user for an iD924. (F0038974 / SB-2504)
Can create corporate directory and personal directory entries with a blank sub-entry address. (F0039032 / SB-3029)
Directory sub-entries display order in iManager may not match the display order in ARIA/iD808. (F0039053 / SB-2551)
Tile position and size of a speed dial may be different after changing the directory sub-entry of the speed dial to or from an intercom sub-entry on the iD808. (F0039058 / SB-2582)
Order of tiles on virtual pages in iManager is incorrect. (F0039060 / SB-2590)
Internal Server Error when attempting to change a site from 'Local' to 'Remote' when an iD924 is on the site. (F0039080 / SB-2887)
Update fails when attempting to change a site from 'Local' to 'Remote' when there is a deleted device on the site. (SB-2883)
Call register updates from iD808 can block live updates back to iD808. (SB-2909)
RTP and SIP should be capitalized on iCS error validation. (SB-3080)
Clearing a key page policy from a user may wipe speaker channels associated with appearances on other key page policies assigned to the user. (SB-3094)
Group talk settings in iManager have incorrect naming. (SB-3118)
Bulk user edit dialog shows User Count of 0 when picking a "[Not Seated]" filter, even when there are "[Not Seated]" users available. (SB-3181)
Filter by Seated Site/Region filters on Bulk User Edit dialog do not include users seated at an iD924. (SB-3233)
Clearing a key page policy from a user may wipe speaker channels on other users where the speaker channel is associated with a key on the key page. (SB-3413)
Timeout error when trying to view or export the iTurret User Profile report. (F0038875)
Cannot delete a MAC Address Range policy that is assigned to an iCB server when the Device role is disabled on the server (F0038888)
iManager internal server error when trying to delete a user group and a user has a PBX appearance iTurret key allowed because of having permission through being a member of the user group. (F0038912)
Cloudbase servers marked for deletion are displayed in the Device Policies -> Servers grid in iManager. (F0038925)
iManager internal server error when trying to change an un-pinned tile to a Speaker Channel tile and a tile on another page already exists in the same tile position. (F0038931)
iCMS fails to save the change when a user inserts a key in the same position as another key on an iD808. (F0038932)
On the tile layout page, unable to change the alert of a tile on a page that is linked to a key page policy with "Allow Alert Overrides" enabled. (F0038935)
Disabling "Allow ARIA Access" privilege for a user blocks users from logging into AYRE, when it should not - also requires iWS v2.310.1.0. (F0038947)
Grammar mistake in iD924 Device - management help description. (F0038958)
Site filter on Users grid does not include users seated at iD924 devices. (F0038959)
Internal server error when pressing Apply on the Users > Defaults page after selecting a deleted user recording policy. (F0038962)
Internal server error when pressing Apply on the User Policies > Users page after selecting a deleted user recording policy. (F0038964)
Internal server error when pressing Apply on the Devices > Defaults page after selecting a deleted TFTP Server. (F0038965)
Two ARIA users trying to log in at the same time may result in one user getting "An unexpected error occurred" message after choosing to seat at a CloudBase Collection. (F0038866)
When a speaker channel is deleted from either key layout or tile layout the profile update sent to the device does not include the updated speakers.xml file. (F0038884)
iD924 device needs several attempts to synchronise via the backup Communications server when the primary Communications server is offline. (F0038896)
iCMS is incorrectly sending incompatible variables to older iCBs, e.g. 1.500.3.0. (F0038906)
Key type list for existing Handset 1 tile only includes values for Handset 1 and Handset 2. (F0038926)
Trying to add a second Handset 1 or Handset 2 tile on the tile layout page fails without showing an error message. (F0038928)
The speaker page number text box is editable on speaker channel key entries. (F0038930)
Telephony outbound call type always shown as enabled on a SIP Trunk call server policy. When pressing Apply after it is unticked, it becomes ticked again. (F0038749)
Navigation panel warning icons may be visible when the associated navigation links are hidden. (F0038751)
iManager help for SbRTP Media device policy is missing information about SE708 and iD704 devices using a fixed packet size of 4ms. These devices are sent an unnecessary comms update when the packet size is changed. (F0038778)
Link to Outbound PBX on a Speakerbus SIP Trunk does not update when the selected PBX is changed. (F0038782)
iManager internal server error when trying to delete an iCS PBX that is used as the Outbound PBX for the SIP Trunk on a different iCS PBX. (F0038786)
Internal server error when trying to unpin a pinned tile and the user has used up all 80 key indexes already on that page. (F0038798)
Tooltip for the In Use icon for intercoms in user voice service permission grids does not include iD704 in the list of deskstations. (F0038611)
An SNMP call server policy can be selected as the default SNMP device policy and is assigned to a new device when it is created. (F0038661)
User can log on to an iD924 that doesn't have a Site or Call Region. Selecting the seated user in iManager causes an internal server error. (F0038723)
User Recording Information report has multiple duplicate entries per user depending on the device the user is seated at. (F0038673)
iManager internal server error if both Private Address and Public Address fields are left blank when attempting to create an iGS Server network service. (F0038684)
ARD provisioning Ringback Tone Generation option is enabled but can't be changed when an iG330 is configured to provide the tone. (F0038003)
Firmware upgrade fails for iG114, iG124 and iG214 devices. (F0038259)
Internal server error when entering an outbound address or inbound address that is too long for a voice service SIP trunk external connection. (F0038469)
Installation prerequisite for .NET Core runtime version 3.1.2 does not detect a newer version of .NET Core is already installed. (F0038484)
Intermittent concurrent update error when trying to move a device to a different site or call region. (F0038493)
Changes to Quiet Office made on an intercom device are not shown correctly in iManager until a Quiet Office value is selected in iManager. (F0038501)
In the SBMonitor_ServerAddresses_en-GB view the list of call regions for an iGS server may include an additional unnecessary semicolon. (F0038508)
Not able to export reports in iManager. (F0038526)
User may be logged off by a Logoff Schedule policy after the schedule for that day is changed from enabled to disabled. (F0038550)
Backup LDAP Server #2 value is not saved when creating a new LDAP Directory network service in iManager. (F0038551)
iManager does not set the iCB out-of-sync when iCDS server configuration is changed. A manual synchronisation is required for it to take effect. (F0038296)
Configuration sent to ARIA incorrectly uses the old TCP/UDP setting on a PBX instead of the equivalent setting on the RTP Media & SIP call server policy that is sent to iCS. (F0038356)
iManager does not set the iCS out-of-sync when SIP trunk configuration is changed. A manual synchronisation is required for it to take effect. (F0038397)
The comms variable for the Allow UDP SIP Signalling setting on RTP Media & SIP device policies is not sent to iCB servers. (F0038409)
SNMP policy should be hidden for iDUCX devices. (F0038410)
Upgrade fails when there are duplicate port overrides on unrecorded device recording streams, on a device that is being recorded on other recording streams. (F0038293)
SIP Signalling DSCP value is not saved when creating or updating RTP Media & SIP call server policies. (F0038275)
Adding a key via an iD808 does not appear in iManager and is lost when the device is synchronised. (F0038281)
Attempting to seat a user that was previously seated at a device which is pending deletion fails with an exception "the selected device no longer exists". (F0038283)
Integration log starts to flood with error messages when the database connection goes down or can't be established, e.g. login failure. (F0038284)
The log files for all the iCMS services start to be flooded when there is a problem checking the database compatibility. (F0038285)
SIP Signalling Protocol field is incorrectly hidden for Default PBX type when a PBX type that does not support this configuration value is selected first. (F0038192)
Invalid values sent to iG330 when it is on a call region that doesn't have an iCS Controller assigned to it. (F0038193)
Copying an SNMP device policy does not generate a unique name for the new policy. (F0038203)
Unable to create any new tiles for a user or template on the Tile Layout page when using browser zoom. (F0038219)
Comms requests are incorrectly created for all seated users in any group when assigning permission to PBX appearances in one group. (F0038236)
Internal server error when trying to copy a user policy or device policy that has been deleted. (F0038254)
On the 'Tile Layout' page you cannot move a 'wide' or 'tall' tile to an area that is already partly covered by the same tile in the same location. (F0036674)
Issue placing a new handset tile. (F0036736)
Misleading error message when attempting to add a 25th speaker channel to the tile layout. (F0036752)
The text on certain iManager online help pages is incorrect when accessed from the search results. (F0037583)
iCMS logo in the Issues and Faults release document links to the iWS Index page instead of the iCMS Index page. (F0038149)
Internal server error in iManager when using the grid search on the SIP Trunk page. (F0038176)
Moving a key to a different key page on an iD808 may be not be saved to iCMS. (F0038185)
Searching for certain words in the iManager online help causes the results to display some odd entries. (F0038186)
The style and line mode fields look read-only but are interactive. (F0038189)
In iManager, trying to change the type of a tile on the user Tile Layout page fails with error message "Error in the application". (F0038190)
Unable to add handset and speaker tiles when viewing a policy page on the tile layout in iManager. (F0038191)
On the Key Layout in iManager, moving a fixed key while viewing a page linked to a Key Page Policy will lose the fixed key. (F0038194)
In iManager, the "-- Virtual Pages --" header is enabled in the page drop-list when moving a pinned tile from a virtual page, when it should be disabled. (F0038197)
If the administrator selects a header item from the page drop-list whilst moving a tile that isn't linked to a key page policy and the first page is linked to a key page policy and then positions the tile on the page results in an internal server error. (F0038198)
Recording warning tone volumes comms variables are not sent to iD808 devices when a device recording policy is assigned to a device. (F0038054)
Error in iManager when generating device recording stream port overrides if the voice recorder is linked to a device which has been flagged for deletion but hasn't been deleted yet. (F0038069)
When using a SB534 Integrated solution the data synchronise fails if any user has a '&' character in the Customer Info fields in Supervisor. (F0038138)
An invalid return value in the CMS API Logout method causes an error to be logged in the web browser console in ARIA Click. (F0038114)
ARIA log out behaviour still isn't safe when the same user signs in to ARIA using two different browsers and the same hardware iD808. (F0038118)
In iManager, the Firmware Download dialog (accessed via Deskstations/Gateway) causes a browser error when a TFTP server is selected in the Device Defaults page. (F0038119)
Columns names in the User Recording Information report are inconsistent with other reports containing the same columns. (F0038125)
Changing a user's intercom dial number in SB534 does not update the iCS device the user is seated at. (F0037745)
The arrowed links in the Cloudbase Collection Recording tab page do not link correctly to the displayed policy. (F0038047)
Install log has the wrong value for the OS when installing iCMS on Windows Server 2016. Instead of identifying Windows Server 2016 the log identifies the OS as 2008. (F0038057)
Log out behaviour still isn't safe when the same user signs in to ARIA using two different browsers - also requires iWS version 2.110.2.0. (F0038086)
An '&' in an alert profile name stops a user being able to log in or an administrator being able to synchronise a turret. (F0038088)
If deleting the secondary iCS of a geo-failover pair when iD808s are using it, the iD808s must be synchronised to get them back to using the primary iCS. (F0037060)
When doing a manual device failover for an iCS, all intercom devices are synchronised even if they don't have a seated user. (F0037861)
ARIA doesn't work when the "Allow UDP SIP Signalling" option is unchecked on the iCS - also requires iWS version 2.100.3.0. (F0037467)
If a user tries to log in to ARIA when certain configuration is missing an "unexpected error" message is displayed - also requires iWS version 2.100.3.0. (F0037585)
When creating a new user, it is possible for the iTurret Logon Name text box to be greyed out, blocking the user from entering any characters. (F0036480)
Dipping devices not unpairing. (F0036634)
Issue with paired local dipping when you pair to a device that is already paired. (F0036717)
A NETBOIS name that truncates at a trailing "-" character creates an iCMS Communications Server record that can't be edited because the Hostname fails the data entry validation. (F0037029)
Changing Quiet Office option to Disabled on an iD808 does not update the iCMS database. (F0037048)
The iCMS is not sending out the correct command to the SE708 to enable the Juniper Networks multicast workaround. (F0037147)
Missing check for updated paired user value was causing unnecessary comms requests to be sent. (F0037180)
iManager help describing the Recording Streams on the iTurret Recording Policies is now incorrect. It doesn't describe the changes made in iD808 firmware version 3.410. (F0037090)
Comms service will not delete iCBs if it didn't have a database connection when the iCB responded to the default comms request. (F0035993)
Internal server error when I tried to delete a user group in iManager. (F0036298)
Nothing happens when trying to delete a device or CloudBase server that doesn't have a firmware/software version. (F0036317)
In iManager, when the Management tab of the iDUCX device is selected the backup comms server dropdown is not disabled. (F0036299)
Tile Layout - Sometimes Can't Move Tile from Virtual Page. (F0036300)
Tile Layout - Moving Tile Within Virtual Page should be Blocked but throws an internal server error. (F0036301)
In iManager, navigating to a tile layout page with a tile that has a name in it that has a single quote causes the tile layout to just be displayed as a black screen. (F0036364)
iD808 and iCB Synchronisation issue with backup Comms server. (F0036374)
In iManager, cannot assign a diagnostic server to an iD808 under Devices,Deskstations, management. (F0036376)
iCS Synchronisation issue with backup Comms server. (F0036380)
Device not sent the new Comms server IP address when deleting a standalone server. (F0036502)
When trying to update the private IP address of a syslog server the system shows internal system error. (F0036514)
Internal server error when selecting a user in iManager on a SB534 integrated system. (F0036605)
iManager Administrators help is missing details about the Unlock Account button, which is available when using iCMS Integral authentication. (F0036295)
Unseating a user seated at iD808, iD712 or SE708 always flags all iCSs out-of-sync. This should only happen if the device is on a remote site. (F0035938)
Seating a user at a device on a remote site should flag iCSs as out-of-sync but doesn't. (F0036181)
If SNMP is enabled on an iCS, the iCS will always goes out-of-sync when pressing Apply even if no values have been changed. (F0036186)
Adding a SIP trunk for Intercom use automatically adds the Telephony option. It should be possible to add an iCS SIP trunk with no options selected. (F0036035)
Can't break SB534 integration when one or more users have a Favourite Site Directory that is a SB534 system controller. (F0036061)
Break integration doesn't flag intercoms out-of-sync when system controller sites are deleted. (F0036070)
iD808 and iDUCX aren't sent profile updates for iCS changes on the same region if the seated user doesn't have as a PBX appearance for that iCS. (F0035859)
The telephony tick box on the PBX SIP Trunk is shown when the outbound PBX type is not an iCS. (F0035756)
The Allowed Outbound Call Types on the PBX SIP Trunk are shown when the outbound PBX type is not an iCS. (F0035726)
Setting the speaker page name of a user's speaker page (on the iTurret Layout page) to blank and pressing Apply causes an "Internal Server Error". (F0035581)
iCMS communications service log file is getting flooded with logging of iCB server status messages from any iCBs connected to the iCMS. (F0035513)
On an iCS SIP trunk, if the 'Outbound PBX Type' is not 'Speakerbus' the 'Voice Service', 'Intercom' and 'Telephony' checkboxes should be hidden. (F0035538)
When upgrading to v3.600, existing iCS PBX SIP trunks should default the new 'Telephony' checkbox option to enabled. (F0035539)
The help text for the PBX SIP trunk should specify that the 'Voice Service', 'Intercom' and 'Telephony' only affects outbound call usage. (F0035540)
When creating a new PBX SIP trunk with 'SIP Keep Alive' enabled, the created SIP trunk shows 'SIP Keep Alive' as disabled. (F0035541)
When editing and existing PBX SIP trunk, if the priority field is deleted and 'Apply' pressed, an internal server error occurs. (F0035542)
When creating a new SIP, if the priority field is cleared and OK is pressed, the priority is set to 0, which is outside of its range (1 to 9999). (F0035543)
The help text for the PBX SIP trunk does not include the 'Priority' field. (F0035544)
In iManager, in Voice Service provisioning, I attempted to change an existing SbRTP setting to DMVS (for a Hoot VS) and when I did I got 'An internal server error occurred'. (F0035567)
[ None ] is available as an option for the SNMP Policy on the Management tab of Devices > Defaults. An internal server error occurs after pressing Apply when [ None ] is selected. (F0035269)
Version 3.xxx Issues and Faults